Cultivating citizen engagement through feedback loops
By Bakhtawar Khalid Citizen engagement is on the rise and there is a need to close feedback loops to give communities greater ownership of institutions and processes. What are the innovative solutions to closing this feedback loop and making every voice count? What are the challenges and potential avenues of this advance in citizen engagement? How can we transform the consultative role of citizens in public service delivery in order to cultivate co-design and co-delivery of services? The experiences of other countries shared on OGP’s platform are helpful in learning about the innovative ways citizen engagement in public service delivery [...]