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Leveraging community feedback for stronger ecosystems

Written by Sanjeeta Pant   This is the third in a series of reflective blogs that will look at how the agile nature of Accountability Lab’s Civic Action Teams campaign has strengthened our ability to work in diverse communities and expanded our networks and resolution channels. Read the first blog here and the second here. From building the capacity of 150 Community Frontline Associates (CFAs) to collecting data from more than 200,000 people across 17 districts, the Civic Action Teams (CivActs) program has expanded in Nepal to close the feedback loop on a range of issues. These include earthquake response, [...]

2022-08-05T08:27:08+00:001st August 2022|

The value of iteration and innovation

Written by Sanjeeta Pant   This is the second in a series of reflective blogs that will look at how the dynamic nature of Accountability Lab’s Civic Action Teams campaign has facilitated a network of local stakeholders to respond to diverse community needs. Read the first blog here.   “The Civic Action Teams model is a result of incorporating different learnings over a number of years. We did not start out with the intention of solving big problems. We did not even make any promises. We simply wanted to listen to what people had to say and to connect them [...]

2022-08-05T08:26:06+00:0029th July 2022|

Using citizen feedback to solve local challenges

Written by Sanjeeta Pant   Maya Lama, a woman from Mangaltar village in Nepal, was one of the survivors of the 2015 earthquake which completely destroyed her house. The government- with donor support- set up a process for citizens to receive funds for reconstruction, but Maya was unable to receive these funds as she was not registered on the list of earthquake victims. Her husband was working abroad, and the property she lost was not in her name. But, thanks to the power of local advocacy and democracy, she joined a town hall meeting at which she spoke directly to [...]

2022-08-05T08:25:23+00:0028th July 2022|

Local voices with local solutions

Accountability Lab’s Civic Action Teams (CivActs) is a pioneering community voice and feedback process to close the loop on citizen challenges related to everything from migration and natural resource management, to the Covid-19 response and misinformation. At the Knowledge Platform Security & Rule of Law annual conference in October, AL shared some of the creative ways that local governments are working with CSOs to disseminate important policy information in a resonant and inclusive way. Speakers included Suresh Chand, Program Manager at AL Nepal, Tinotenda Chishiri, CivActs Projects Officer at AL Zimbabwe, and Amna Rajput, Projects Coordinator at AL Pakistan. Chand [...]

2021-11-17T14:05:07+00:0017th October 2021|

Gov-Her-nance: Five ways to foster collaboration between local governments and communities

By Soni Khanal and Sanjeeta Pant Nepal is a largely patriarchal society with a hierarchical caste system. But fixing old problems and creating equitable government structures does not have to be an uphill battle. Initiatives such as Gov-HER-nance, a pioneering campaign initiated by Accountability Lab Nepal (ALN) in collaboration with female local government representatives in Nepal’s Dhangadhi sub-metropolitan city, brings in new voices and finds solutions to issues of gender equity, local development, and open government. Contrary to what citizens commonly believe, we have found that government representatives can be eager to collaborate with community members to drive change, and to [...]

2021-05-18T10:46:47+00:0018th May 2021|

From Citizen Helpdesks to Civic Action Teams

The Lab's Citizen Helpdesk is a pioneering citizen feedback, dialogue and community voice platform to ensure accountability in the development process. The program has collected critical information from hundreds of communities across Nepal, Liberia and Mali, solving daily problems for citizens and closing the loop on challenges related to everything from migration, to human trafficking, to natural resource management and security issues. Communities select dedicated groups of volunteers - Community Frontline Associates - led by local journalists, who act as two-way information collection and dissemination units. These CFAs gather information on critical problems on a monthly basis through community surveys, [...]

2020-07-07T18:26:33+00:0024th May 2020|

AL NEPAL ANNUAL REPORT RELEASED

2019 was a particularly busy year for AL Nepal as they crowned their latest set of Integrity Icons at a ceremony in Kathmandu following a successful national campaign involving 75 districts and 500 volunteers, who collected over 1,000 nominations. They continued to support the work of their previous Icons and expand the reach of our vision of integrity through the Integrity School, Fellowship and the Summits we hosted across the country. Their Civic Action Teams (formerly Citizen Helpdesks) are turning into a movement through which 500+ open government champions have joined them to close the feedback loop between citizens and [...]

2020-04-23T00:00:00+00:0023rd April 2020|
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