Closing Feedback Loops in Sindukot
By Kanchana Sthanumurthy Photos by Shweta Gulati Sindukot, in Sindhupalchowk district, is a mere 70 kilometers from Kathmandu, but the roads leading to the district are so heavily potholed and narrow that the journey takes over three hours from Kathmandu by car. In this beautiful community of terraced hills dotted with houses, our Citizen Helpdesk team has been working for over two years to gather information from citizens on their key concerns and working to close feedback loops related to critical priorities. The focus initially was earthquake relief and recovery, but the Helpdesks have now shifted the focus to foreign [...]